Support for your rental home

Essential renter guides

We prioritize transparent leasing. Review these essential guides to understand your rights, responsibilities, and how to protect your home.

Transparent Lease Terms

Renter's Insurance

Seamless Move-In

Know your rights. Our leases are written in plain language with zero hidden fees, clear renewal timelines, and straightforward deposit protections.

Protect your personal belongings. We require basic liability coverage and highly recommend comprehensive personal property insurance.

A checklist for your first week. Set up utilities, complete your digital walk-through inspection, and register for our resident portal.

Submit a repair request

Need something fixed? Submit your request digitally. Our Las Vegas dispatch team coordinates with licensed technicians for rapid resolution.

Answers for residents

Find immediate answers regarding security deposits, lease renewals, and emergency maintenance procedures to ensure a seamless living experience in your home.

How do I pay my rent?

What is an emergency repair?

All rent payments are processed securely through our digital resident portal via ACH or credit card. We do not accept cash or paper checks at our office.

Emergencies include active flooding, complete loss of heat or air conditioning during extreme temperatures, or gas leaks. For gas leaks, evacuate immediately and call 911.

When is rent considered late?

How do I renew my lease?

Rent is due on the first of each month and is considered late after 11:59 PM on the third. Late fees are automatically applied on the fourth.

We will reach out to you 60 days before your lease expires with renewal options. You can sign your renewal agreement digitally directly through your portal.